Simulation Modeling for Effective Business Process Re-engineering

An understanding of simulation modeling provides a useful framework for analyzing a wide variety of business challenges. It allows for the development of mental models that allow for the exploration of a wide variety of potential solutions to any business process improvement opportunity.

Simulation models also assist in developing ongoing management techniques such as development of key process indicators (KPIs) and performance dashboards. They also provide a structured method for conducting benchmarking studies to compare existing performance against known industry leaders.

The purpose of this book is to provide a background for individuals and organizations to determine if simulation modeling would be a benecial addition to their process improvement tool box.